Privacy Policy

This document was originally written in German. Translations into other languages are provided for convenience only. In the event of any inconsistency or discrepancy between the German version and a translation, the German version will prevail.

1 Introduction

Welcome to UDAO. Protecting your privacy and your personal data is important to us. This Privacy Policy explains how we collect, use, disclose, transfer and store your information. By using our platform, you consent to the collection, use and disclosure of your information in accordance with this policy.

We are committed to ensuring transparency in our privacy practices and to keeping your information secure and confidential. This policy applies to all services offered by UDAO, including our website and mobile applications.

2 Data Collection

UDAO collects various types of personal data in order to provide and improve our services. This data includes, but is not limited to

• Identification Data: This includes name, email address and other contact details you provide when registering or using our services.
• Transaction Data: Information about purchases and course registrations on our platform.
• Usage Data: Information about how you use our services, including interactions with the platform and access times.
• Technical Data: This includes IP address, browser type and version, time zone settings and location data.

2.1 Data Collection Methods

We collect data in various ways:

1. Data that you provide to us directly: This data is collected when you sign up for our services, create a course or participate in a course.
2. Data that is collected automatically: When you access our services, we collect certain information automatically, such as your IP address and your usage behavior.
3. Data from third-party sources: We may receive information from third-party sources, such as when you sign in to us via a social media account.

3 Use of the Data

UDAO uses the data collected to:

1. Provide and improve our services: This includes managing your account, providing courses and improving the user experience on our platform.
2. Communicate: We use your contact details to communicate with you about your use of our services, provide you with important updates and provide customer support.
3. Security and fraud prevention: Your data helps us to ensure the security of our platform, detect and respond to fraudulent activity.
4. Analysis and research: By analyzing usage data, we can understand trends, optimize our services and develop new features.

3.1 Legal Basis for Processing

The processing of your personal data is based on various legal grounds, including your consent, necessity for the performance of a contract (e.g. when you purchase a course), our legitimate business interests and compliance with legal obligations.

4 Data Disclosure

UDAO shares personal data in the following circumstances:

1. To Third Party Providers: In order to provide certain services, such as payment processing or customer support, we may share your data with trusted third party providers. These providers are required to handle the data in accordance with our Privacy Policy and in compliance with all applicable data protection laws.
2. Legal Requirements: UDAO may disclose personal information when required by law, such as in the context of legal proceedings or to comply with legal requirements, court orders or governmental requests.
3. To Protect Rights and Property: We may also share your information to ensure the security of the Platform, to prevent fraud or security issues, or to enforce our Terms of Use.

4.1 Consent to Data Transfer

• Consent: In cases that go beyond the above circumstances, UDAO will obtain your express consent before sharing personal data.

5 Data storage and security

5.1 Data Storage

• Storage Location and Duration: UDAO stores personal data on secure servers. The data will be retained for as long as necessary for the purposes described in this Privacy Policy or to comply with legal obligations.
• Deletion of Data: Users may request the deletion of their data. UDAO will process such requests in accordance with legal requirements and delete the data unless it must be retained for legal reasons.

5.2 Data Security

• Protective Measures: UDAO implements appropriate technical and organizational security measures to protect personal data from unauthorized access, alteration, disclosure or destruction.
• Encryption: Sensitive data, such as payment information, is transmitted and stored in encrypted form to ensure the security of this information.
• Employee Training: UDAO regularly trains its employees in the secure handling of personal data and in data protection practices.

5.3 Data Leak and Notification

• Procedure for Data Leaks: In the event of a data leak, UDAO will take immediate action to assess and rectify the situation. Affected users will be informed in accordance with legal requirements.

6 Rights of Users

UDAO respects the privacy of users and guarantees the following rights in relation to their personal data:

• Right of Access: users have the right to request a copy of the personal data held about them.
• Right to Rectification: Users may request the rectification of inaccurate or incomplete data.
• Right to Erasure: Under certain circumstances, users can request the erasure of their data.
• Right to Object: Users may object to the processing of their data, in particular if it is used for direct marketing purposes.
• Right to Data Portability: Users have the right to receive their data in a structured, commonly used and machine-readable format or to request that this data be transmitted directly to another controller.
• Right to Restriction of Processing: In certain cases, users may request the restriction of the processing of their data.
• Right to Lodge a Complaint: Users have the right to lodge a complaint with a supervisory authority if they believe that the processing of their personal data violates data protection laws.

6.1 Exercising Your Rights

To exercise any of these rights, please contact us using the contact information provided in this Privacy Policy. UDAO will process requests as quickly as possible and in any case within the statutory time limits.

7 Cookies and Tracking Technologies

UDAO uses cookies and similar tracking technologies to:

1. Improve User Experience: Cookies help us store user preferences and personalize the user experience on the Platform.
2. Analysis: We use cookies to analyze user behavior, measure the performance of the platform and make improvements based on these findings.
3. Security: Some cookies are necessary to support security features and protect user accounts.

7.2 Third-party Cookies

• Third-party Providers: UDAO may also use third-party cookies to provide enhanced features, such as social media integration and advertising tailored to users' interests.

8 International Data Transfers

UDAO operates globally and user data may be stored and processed on servers in different countries. When transferring and processing personal data outside of the country in which the data was collected, UDAO takes the following measures:

1. Compliance with High Data Protection Standards: UDAO ensures that all data transfers comply with the high data protection standards prescribed in the European Union by the GDPR.
2. Security Measures: We implement appropriate security measures to ensure the protection of your data during transmission and storage.
3. Legal Framework: UDAO complies with the legal framework for international data transfers, including the use of standard contractual clauses approved by the European Commission where required.

9 Changes to The Privacy Policy

UDAO reserves the right to update or change this Privacy Policy from time to time. Material changes to our privacy practices will be communicated as follows:

1. Notification: Users will be notified of material changes to this Privacy Policy, either through a prominent notice on our website or through a direct communication, such as an email.
2. Publication Date: Each updated version of the Privacy Policy will be published on our website together with the date of the last update.
3. Review: Users are encouraged to review the privacy policy regularly to be aware of any changes.

9.1 Consent to Changes

By continuing to use the Platform after such changes become effective, you accept the revised Privacy Policy. If you do not agree to the revised terms, you have the right to stop using the UDAO Services.

10 Contact Information

If you have any questions, concerns or requests regarding your personal data and this Privacy Policy, you can contact us at any time. We will endeavor to process your requests quickly and efficiently.

• Email: For data protection requests, please contact us at privacy@udao.org.
• Postal Address: You can also contact us by post at anywAI AG, Hinterbergstrasse 20, 6312 Steinhausen, CH-Zug.
• Online Contact Form: Users also have the option of making inquiries via a contact form on our website.

We encourage you to contact us if you have any questions or concerns about your data or our privacy practices. Our team is ready to assist you and provide further information.